Terms of Service
Please read these terms carefully before using our custom apparel services. By using our website and services, you agree to be bound by these terms.
Last updated: January 21, 2025
Acceptance of Terms
By accessing and using PLWG'S Creative Apparel's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our services, including but not limited to browsing our website, placing orders, and using our custom design services.
Description of Service
PLWG'S Creative Apparel provides custom apparel design and manufacturing services, including:
- Custom t-shirt design and printing
- Horror, pop culture, and humor-themed apparel
- Personalized custom orders and designs
- Online shopping and e-commerce services
- Customer support and design consultation
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information is kept up to date
We reserve the right to terminate accounts that violate these terms or are inactive for extended periods.
Ordering and Payment
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Pricing errors
- Inappropriate or offensive content
- Violation of intellectual property rights
Payment Terms
- Payment is required at the time of order placement
- We accept major credit cards and other payment methods as displayed
- Prices are subject to change without notice
- Custom orders require a 50% deposit with the remainder due upon completion
- All prices are in US dollars unless otherwise specified
Custom Orders
Design Requirements
For custom orders, you must provide:
- Clear design specifications and requirements
- High-quality artwork or design files
- Size and quantity specifications
- Any special instructions or preferences
Custom Order Process
- 50% deposit required to begin work
- Design approval process before production
- Production timeline varies by complexity
- Final payment due upon completion
- Changes after approval may incur additional fees
Content Guidelines
Custom designs must not contain:
- Offensive, discriminatory, or inappropriate content
- Copyrighted material without permission
- Trademarked logos or brands
- Content that violates laws or regulations
Returns and Refunds
Return Policy
Your satisfaction is important to us. We stand behind our work, and if we made a mistake with your custom order, we will gladly correct it. However, because each item is made specifically for you, all sales are otherwise final.
Note: We will, of course, accept returns and issue a replacement or refund if an error was made on our part.
Defective Items & Our Mistakes
If you receive a defective item or if we made an error with your custom order, please contact us immediately. We will gladly correct our mistakes and provide a replacement or full refund, including return shipping costs if applicable.
Intellectual Property
Our Rights
All content on our website, including designs, text, graphics, logos, and software, is the property of PLWG'S Creative Apparel and is protected by copyright and other intellectual property laws.
Your Rights
For custom orders, you retain rights to your original design. However, we may use your design for portfolio purposes unless you specify otherwise in writing.
Prohibited Use
You may not reproduce, distribute, or create derivative works from our content without express written permission.
Limitation of Liability
In no event shall PLWG'S Creative Apparel be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or other harmful code
- Any errors or omissions in any content
Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: admin@plwgscreativeapparel.com
Phone: 602-904-1864
Address: 18382 West Williams Street, Goodyear, Arizona 85338
We will respond to your inquiry within 5 business days.