Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our custom apparel services.
Last updated: December 19, 2024
Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Name and contact information (email, phone, address)
- Payment and billing information
- Order history and preferences
- Custom design specifications and requirements
Usage Information
We automatically collect certain information about your use of our website:
- IP address and device information
- Pages visited and time spent
- Search queries and product interactions
- Browser type and operating system
How We Use Your Information
We use the information we collect to:
- Process and fulfill your custom apparel orders
- Communicate with you about orders, designs, and services
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send you updates about new designs and promotions (with your consent)
- Ensure the security and integrity of our services
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies, printing services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through trusted providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure hosting and infrastructure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
- Withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login information
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality and performance
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@plwgscreativeapparel.com
Phone: (555) 123-4567
Address: 123 Creative Street, Design City, DC 12345
We will respond to your inquiry within 30 days.